Policies
Refund Policy

We want you to love your purchase, so please choose carefully.

Change of mind

We do not offer refunds or exchanges for change of mind.

Lash serum

Non-refundable once opened, for hygiene reasons.

Faulty, damaged or incorrect items

If there’s a genuine issue with your order, let us know within 7 days of delivery and we’ll sort it out.

Your rights

This policy doesn’t affect your rights under Australian Consumer Law.

Need Help?
Get In Touch

For faulty items or any questions about refunds and returns, message us on Instagram.

Message @liftsandlash_store